Shipping & FAQ's

When will my order arrive?

Once you've placed your order, it usually takes 48 to 72 hours to process it for delivery. Your order will be shipped once processing has complete. 

HOME DECOR: FREE SHIPPING

* UK: 7 -  24 days

* Europe: 7 - 24 days

* International: 10 - 24 days

Please be aware that for large orders, there might be a slightly extended shipping duration.

-------------------------------------

 ART PRINTS: FREE SHIPPING

* UK: 3 - 7 Days

* International: 5 - 14 Days. 

LED ILLUMINATED ART PRINTS: (UK & EU ONLY) FREE SHIPPING 

* UK: 2 - 4 Days

* EU: 4-7 Days

-------------------------------------

HOME FRAGRANCE - (UK Only)

UK: 2 - 4 Business days

£2.50 (Royal Mail. Standard Delivery)

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at:

info.jandjinteriors@gmail.com

Do you offer free shipping?

Customers can enjoy free shipping on all orders of home decor and art prints, with no minimum purchase required. A flat rate of £2.50 applies for shipping of home fragrance items.

How can I track my order?

We’ll provide updates at every stage of your order, from the moment you place it, through to dispatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Will I pay taxes for international shipping?

No! Our delivery partner will handle all taxes and custom duty clearance charges. You will not have to pay anything once your package arrives.

For more information, please contact us about any question or concern.

Where do you ship from?

Our main office is based in Newcastle upon Tyne, UK

We work with local warehouses and shipping partners across UK, USA, Asia & Europe. Products are shipped from the country of production. 

When you place an order with us, you'll enjoy competitive pricing and fast, reliable delivery times thanks to our network of strategically located warehouses. Please don't hesitate to reach out with any questions or special requests, our customer service team is always happy to help.

info.jandjinteriors@gmail.com