To contact us, you can either use our chat box available on the bottom right corner of your screen to directly chat with us or you can send us an email at:
You can also use our contact form available here. Please complete the form with your inquiry.
Our dedicated help desk team will be in touch with you within 24-48 hours.
Please note that you may not receive all your items in the same package because sometime we ship our items from our different warehouses. If your items ship separately, you will receive more than one tracking numbers in separate shipping email confirmations. Please click on "view your order" to be redirected to the tracking information.
Please contact customer service should you require any additional information via email:
Absolutely lovely cat sofas. My 16 year old cats enjoyed their birthday presents, sooo cute.
Hi Anne . Your cats looks so comfy! Thank you for your lovely review.
I'm not one to make decisions easily and so I contacted support for advice. I wasn't expecting a response to be honest. I got to speak with one of the interior designers and she went out of her way to help me choose the right color and style for my daughters nursery. Amazing! Why don't we have a service in the US? It arrived 4 days ago and it's beautiful! it's so light and feathery. I love it. I was worried about the extra import tax but there was nothing extra to pay. Just the price paid on the website. I haven't seen this before. I'm going to recommend it to my family and friends. Hats off to UK designers :)
Hi Janice. Thank you for your review. No import tax to the US is standard here :)
Quick delivery. The bag is large enough for so many things. Nappies, bottles etc. I'm really happy with it. 5 Stars
Hi Leanne. We really appreciate your feedback. Thank you
It's larger than I expected which is great. It holds so much more & looks lovely. Thanks
Hi Dee. Thank you so much for your review. We're so pleased you love it!
I bought a 3 set in 3 shades. I was prepared for a hefty import tax into the states. They arrived in perfect condition. ( I was expecting at least 1 to be smashed , being glass n' all , nope. Everything was intact. Best of all NO tax. Was I tripping?? Nope . I looove this site and I'm more than happy to recommend this site to one an all on my stream. Thank you Jasmine, Jade. The lights are a dream x
HI Kiara. We're delighted that you love your new lights and thank you for recommending us on your socials. You're a star!
